- Industry: Software
- Number of terms: 2122
- Number of blossaries: 0
- Company Profile:
Salesforce.com, inc. provides customer and collaboration relationship management (CRM) services to businesses and industries worldwide.
Percentage estimate of the confidence in closing a specific opportunity. Probability is linked to opportunity Stage.
Industry:Software
Milestones are required steps in your support process. They're metrics that represent service levels to provide to each of your customers. Examples of milestones include first response and resolution times on cases.
Industry:Software
Personal settings that define what records are included when you synchronise with Connect for Outlook or Connect for Lotus Notes.
Industry:Software
Planned task or event, optionally related to another type of record such as an account, contact, lead, opportunity, or case.
Industry:Software
Objects chosen by an administrator to display in the console's mini view when records of a particular type are shown in the console's detail view. For example, when a case is in the detail view, an administrator can choose to display an associated account, contact, or asset in the mini view.
Industry:Software
Popup dialogue available for some fields that allows you to search for a new item, such as a contact, account, or user.
Industry:Software
Objects chosen by an administrator to display in the list view frame of the console. For example, if an administrator adds cases to a console layout, then users whose profiles are assigned to that console layout can see list views of cases in the console's list view frame.
Industry:Software
On the Answers tab, data categories allow users to classify questions in an answers community. For example, if you have an answers community for hardware products, your data categories may include laptops, desktops, and printers. Community members can quickly browse within a specific category to find answers to their questions. Administrators can use data categories to control access to questions.
Industry:Software
Product designed for individual sales representatives and single users.
Industry:Software
